Definition
Change management is a structured approach to managing transitions within an organization. It is used to prepare, support, and guide individuals and teams through changes to processes, systems, technologies, or strategies in order to reach a desired future state with minimal disruption, ensuring that new ways of working are adopted and sustained.
Examples
Organizations use change management to introduce new technologies, update processes, roll out IT systems, integrate acquisitions, or implement cultural or strategic transformations. These practices take many forms across industries but serve the same purpose: helping people successfully navigate transitions and sustain improvements.
There are two main types of organizational change:
- Incremental Change - Gradual, iterative changes to processes or workflows.
- Transformational Change - Large-scale, dramatic shifts such as adopting a new infrastructure, implementing a new business model, or re-aligning organizational strategy.
Application
Change management is especially critical in environments undergoing digital transformation, process redesign, cultural shifts, or regulatory changes. It provides a framework for managing the human side of change: aligning stakeholders, reducing resistance, communicating effectively, and building commitment to the change initiative.
See Also
External Links
5 Critical Steps in the Change Management Process - https://online.hbs.edu/blog/post/change-management-process Managing Change with Dr. Larry Inks - https://www.moresteam.com/resources/podcasts/30-change-management-larry-inks